Testimonials

"We use Courtney and Josh to manage all of our properties in the region, their stringent assessment and management processes mean that there are never any issues brought to us. Having used other PM’s in the past, with only bad experiences from them, it's great to now have confidence that our properties are being looked after and everything is kept on top of."

Love this team! They are straight forward, nothing is too much trouble, while it's only early days, they seem to really care about the tenants as well as the owners! A rare find...but we're thrilled we found them!

Josh and Courtney did a fantastic job selling our villa. Their market knowledge was spot on and we achieved in excess of our target price in just a couple of weeks on the market. I cannot recommend them too highly for their professionalism and top notch service.

Great Experience with JCS Real Estate.
I recently had the pleasure of working with Courtney and Josh from JCS Real Estate, and I couldn't be more impressed. From the very beginning, their team was incredibly friendly and helpful. Their communication was top-notch, ensuring that I was always kept informed throughout the application process. Courtney and Josh were always available to answer my questions and address any concerns I had. They made the entire experience seamless and stress-free. I highly recommend JCS Real Estate to anyone looking for a reliable and professional real estate agency.

"Prompt, professional, with an eye for detail, I feel reassured knowing my property is managed by JCS Real Estate."

"From the initial enquiry to inspection and application the rental process was well supported with communication. The entire process through to application acceptance, lease signing, deposits, key collection and move in date access were efficient and easy processes, again with great communication. Highly recommend."

“We purchased our property with Courtney last year and I just want to acknowledge how fantastic the experience was. We are now using Courtney as our property manager and she is fantastic. So organised and on top of it all, so thankful and would absolutely recommend JCS to everyone.”

“I engaged Courtney of JCS Real Estate at a difficult tenant transition in my property. Courtney's prompt professional work ethic and attitude was excellent, nothing was a problem and this made a difficult transition as easy as it could be. I recommend JCS to any landlord”

“Thank you, to you and Josh, for all the effort you both devote to taking good care of our properties. You are the best managing agency that we have had!”

"Courtney manages my two rental properties and is always quick to solve any issues that arise with my properties which for me as a landlord is peace of mind, I have even recommended my family use JCS for their Rental Property management."

"We wanted to thank you for your work selling Lawson Rd, we appreciated how easy the process was. Selling with you was definitely less stressful than previous times we have sold property."

“Have recently purchased a property off Courtney and her communication, advice and approach to selling the property was second to none. She was in frequent communication and transparent throughout the process. Not only did her approach make the sales process, it eased all worries in relation to being a first home buyer. Would definitely recommend anyone to engage with JCS!“

"I've found JCS Real Estate Newcastle to be great, excellent property for me, very nice staff. Thanks again JCS."

"Just wanted to also thank you again for everything. Wonderful real estate to deal with and hope our new one is just like you guys!"

“Amazing. Excellent. Superb. I have been a landlord and a vendor working with Courtney and I'm constantly astounded at how organised, friendly and totally knowledgeable Courtney is and always so calm and helpful. I wish I'd discovered JCS Real Estate sooner. Their Property Management is second to none. Cannot explain how amazing Courtney and Josh are. Fantastic team, fantastic people. My stress levels have dropped dramatically since working with Courtney, so great to meet a property manager who just gets stuff done.”

“Incredible! I bought my investment property through Josh, and he was amazing. I am now renovating and Josh and Courtney have helped with advice and maintenance. Nothing is too much trouble. I'm so happy to know I've got a management team who I can rely on and feel comfortable leaving my investment in safe hands. Thank you so much Josh and Courtney for being so amazing, I have been singing your praises far and wide.”

“Very happy with Josh and Courtney from JCS Real Estate. Great, honest people to deal with and fast service managing my rental properties. Highly recommend.”

"The best in the Biz!!!"

“Thanks for everything you’ve done Courtney, it’s been an absolute pleasure to work with you.”

“Courtney and Josh did an amazing job selling my house for more than we anticipated. Always checking in with updates and very lovely people. I would highly recommend Courtney, it was a seamless process and they worked hard to get us a price other agents said we wouldn’t get.“

"Very happy with the work Courtney and Josh did, felt really comfortable, not like the usual real estates. Would recommend to anyone."

"Just wanted to say - you're fantastic.
Thank you for everything you do to make my life easier!"

"Courtney went above and beyond to help me through the application process. We had difficulties with getting my past rental reference, but she didn’t give up. She helped me through and it all worked out. Courtney made the whole process simple and easy and is very helpful whenever I email her questions. I Highly recommend JCS Real Estate."

"Courtney and Josh at JCS Real Estate were awesome to deal with. Maintenance requests were dealt with quickly and efficiently. The whole tenancy was how renting should be - professional, courteous and simple."

"We just wanted to say thank you for all you have done during our tenancy. You've always responded to us quickly and made a difficult situation just a bit easier to deal with."

“After we finally decided a change of property manager was required. We sorted through other people's recommendations and finally we selected JCS Real Estate. From the first contact we found Courtney and Josh to be honest, thorough and excellent to deal with. Communication is second to none. Courtney’s help during the process of change over from our previous property management team was effortless for us as she handled the exercise with true professionalism.

To add to this, our tenants had decided to vacate at the same time. The properties were promptly marketed with new tenants installed after a thorough screening process, and the rents were brought up to a more than acceptable level. The added bonus is the handyman skills provided by Josh, which we have utilised a few times already. The result to date has been quality work and reasonable pricing.

We cannot recommend JCS Real Estate highly enough and have been blessed to have found them to manage our investment's.”

“Your inspection/viewing was very professional and provided very useful information about the property. You presented yourself in a very professional manner. If I was a home owner, I would be pleased to have you represent my property.

Positive feedback is rare in this world and I feel it should always be given when deserved.”

"You guys do an amazing job!"

“I have never heard of or experienced a real estate agent actioning matters this quickly. Thank you once again. Josh was here and has addressed most concerns. You two make a very efficient team; deadly duo I say.”

“Joshua & Courtney took on my rental and got it leased within 24 hours. The previous agents had it for 5 weeks on the market and we got nothing. I'm still amazed....”

“Great service from Courtney and Josh. Helped us get what we wanted out of our investment property. Myself and my wife are very happy we moved across from the existing real estate. Recommend highly.”

“Josh and the JCS team were great to deal with, our experience was seamless from start to finish. Josh’s knowledge, manner, professionalism, and attention to detail throughout the sale of our house was outstanding. He is honest and reliable, wanting nothing but the best the outcome for all parties involved and the sale exceeded our expectations. We would highly recommend Josh and will be using JCS in the future. Thank you to Josh, Courtney and the team at JCS Real Estate.”

“We highly recommend the service from JCS Real Estate. We weren't happy with the previous property management team and wanted to change to a new property manager while we are overseas. Fortunately, we found JCS through other peoples recommendations. Courtney and Josh are very easy and excellent to deal with from very first beginning chats until they took the job over. The whole process of change over from our previous property management team was seamless, they have been prompt with their services and follow up/updates. The service is
exceptional- cannot be more pleased!“

“I was referred to Courtney in regards to my new and existing investment properties. Communication and presentation of the findings of a tenant was in a professional manner and went above my expectations with finding a great tenant. I know my properties are in safe hands now with JCS Real Estate Newcastle.”

"Mum switched to using JCS as her real estate of Choice, they were able to be flexible and address the issues she felt were important."

"All of my dealings with JCS Real Estate Newcastle have been second to none. Prompt response to all issues and they get sorted really quickly. I highly recommend using JCS for all of your real estate needs."

"Great! Very easy to deal with and very prompt. Would use the team again."

"Courtney is a great agent and always there to answer any questions you have ."

"What we appreciated the most about Josh was his approachable and friendly manner. From the day of inspection, he was more than happy to help and answer our queries and responded in a very timely manner. Thank you Josh!"

"Courtney and Josh recently sold my home. From our initial consultations through to settlement, they were professional, down to earth, approachable and excellent communicators. I would highly recommend them for all your property needs."

"I have rented through Newcastle Property Investors since December. Have already had an amazing experience! Communication is impeccable and whenever there is an enquiry or issue it’s always sorted very very quickly and thoroughly. Couldn’t be more satisfied with my continued experience."

"We are impressed with the professional and proactive management service that NPI delivers. Since leaving a well known brand and entrusting NPI with our property portfolio, our return on our investments has significantly increased. Courtney manages our properties as if she was the owner - and that is the difference. We recommend NPI and we are more than happy to provide a verbal reference."

"Selling with Courtney and Josh was the best decision we could have made. Their knowledge, experience and down to earth communication was second to none. They definitely exceeded our expectations and will be our choice every time we need real estate services in the future!"

"Thanks again for being so thorough and doing such a great job. Loving this being so stress free, thank you!"

"We have never met real estate agents like Courtney and Josh before! They are both so professional, friendly, efficient and helpful - they make you feel as if you are their only clients. They respond to messages quickly and sort out any issues so promptly. We had to find a rental quickly and they did not disappoint - no mucking around, all finalised within hours. It really eased the pressure at a stressful time for us. We are hoping the sale of our house in the UK will go through soon, so Courtney and Josh will definitely be our first port of call when we commence our search for a house to buy within the next year or two. I have no doubt they will offer us invaluable advice and support."

“Since purchasing our first investment property last year, Courtney and Josh have been fantastic to deal with. We are so pleased we appointed NPI as they have exceeded our expectations in the way they have managed the property and the client relationship.”

“There are no words to express my huge gratitude to you for the advice you provided and for being so accommodating and responsive to all the requests regarding everything. Thank you so much for being always contactable and approachable.
We are really grateful for the service you have delivered to us. Thank you so much.”

"We really can’t put into words how appreciative we are for everything you and Josh have done for us. Thanks so much, I really didn’t anticipate we’d have it finished and someone in so quick but great for everyone! Thanks again"

"I don't know where to start when it comes to telling you how amazing Courtney and Josh from NPI are.

We have not met a more professional and down to earth pair of realtors. From the second we met them they felt like old friends. Through the purchasing process, the 5 week renovation process to finding the right tenants for our property. Nothing was ever too much trouble. So much so, Courtney was still taking calls hours after giving birth!

We can't speak highly enough of Courtney 's professionalism, knowledge and hard work ethic. We will continue to use NPI for all of our future real estate needs.

This was genuinely one of the most positive and enjoyable experiences we've had."

"Cannot recommend them enough! They have been fantastic so easy to deal with great communication and have been so accommodating for my family."

"Courtney has been managing our property from the start of our investment journey. We didn't want to be one property of the hundreds that are on the books at some real estate agencies, so we met with Courtney to see what she could offer. Signing with Courtney at NPI has been a great decision! She is quick to respond to both us and our tenant's requests and offers great advice to manage our property effectively. If you are looking for a personalised real estate service at a reasonable price I fully recommend Newcastle Property Investors."

"Have been renting through NPI now for nearly 6 months and Courtney is fantastic. She is very attentive, polite and a pleasure to communicate with. She responds quickly if we have any issues or queries and we’re never felt left in the dark as tenants. Her partner Josh has helped us with maintenance around the home when needed too which has been very handy. Highly recommend NPI!"

"Highly recommend!! Our first time renting & Courtney has made our experience so easy and simple! From being approachable at the house inspection to answering any questions we had/have very quickly. Couldn’t be more happy with the service NPI provides."

"10/10 could not recommend anymore!
My partner, our dog Frankie and I, have been leasing our home in Cardiff since January 2021. I cant emphasis enough how great the experience has been. Previously we have leased and there was always delays with issues such as maintenance, or communication between ourselves and our agents. The strong team at NPI have gone above and beyond for us. I feel at ease to put forward any queries or highlight any maintenance issues. Everything is always sorted super quick and I am just truly grateful for the relationship we have built with NPI."

"Again, I can't thank you enough for making this process as seamless as it has been, and reassuring me every step of the way. You're always incredibly helpful with any and all questions I have, and I can't tell you how much I appreciate everything you've done and are doing."

"Professional and the most amazing pair of dynamic people we’ve ever met! From the moment we initiated the process to sell on behalf of our mum, to the day of settlement we were kept informed and our wishes respected. Integrity and honesty throughout the journey. Thank you Courtney and Josh It’s been a pleasure!"

"​This year I decided to invest in property. I was lucky enough to find Courtney at NPI to manage my investment. As I had no previous experience, Courtney made everything easy and guided me through the process. She leased the property to a great tenant almost immediately, and for a better rental price than I had been expecting. She has been extremely accessible and quick to reply to questions. Look no further, Courtney is the property manager you need, to be looking out for your investment"

"Courtney at Newcastle Property Investors was great to deal with. Her communication, knowledge and promptness was spot on, which has continued after I moved in. She is always available and ready to deal with any questions or issues. I would highly recommend Courtney to manage your property"

"Thanks to Courtney at NPI, our first experience moving out of home has been seamless and enjoyable. She is excellent in communicating with us all. Any questions or concerns we had she was quick to assist us, keeping us updated in the process. We are thankful for Courtney's friendly and caring service."

"Thanks to Courtney at NPI, our first experience of renting has been seamless and enjoyable. She are excellent at communicating with us all. any questions or concerns we had she was quick to assist us, keeping us updated in the process. We are thankful for Courtney’s friendly and caring service. Couldn’t ask for better service!!"